As an authorised retailer of Ortovox back country equipment we sell the outstanding range of Ortovox Avalanche Transceivers, including the S1, 3Plus, Patroller and the new for 2012-13 Zoom models.
As an independent wintersports retailer we like to be able to offer a complete service, so we have one of very few Ortovox UP-BOX2 transceiver updaters. This hardware and software ensures your S1, S1+ and 3+ transceiver is as up to date as possible.
HOW IT WORKS
Ortovox offer update bulletins on a regular basis for their transceivers. If you have registered your transceiver then normally this is communicated via email, but you can also check on the Ortovox website for the latest bulletins:
If you establish that there is an update available it is always recommended that you do update to the latest software, as you will then have the latest version available on your device with the most recent refinements. Software updates often improve performance of a device (Such as battery life) in addition to keeping your device up to date.
Many dealers charge for updating transceivers, we do this service FREE OF CHARGE. We feel it is important that safety equipment should always be in peak condition and therefore offer the transceiver update service for free. You can come into our showroom during opening hours, and we can update your transceiver in just a few moments.
If you are not local, we can do an update remotely for you, you need to safely package and post your transceiver to us, and we can then undertake the update for you. We will then contact you to arrange payment of return shipping by courier, which is £7.50. Turnaround is normally quite fast, but we recommend doing this out of season so that you avoid any rush, and so that it prompts you to check your transceiver is fully operational and batteries are OK!
For a remote service, please clearly write your contact details and return address, package your transceiver carefully, and post to (using a recorded service):
Edge & Wax – Transceiver Update
Unit 15-16 Huffwood Trading Estate
Please not that if you are receiving an error code an update will NOT resolve this. Follow the instructions supplied with the transceiver. We are a service agent for Ortovox so you can return the item for us for repair, but all Ortovox repairs are returned to base, so DO NOT wait until a week before a trip to get your transceiver fixed, if it has developed a fault it needs to be returned for repair as soon as possible!
If you have lost your Ortovox Transceiver Operating Manual, then you can download these from this link: